Burts Cheese Limited, Ash Farm, Ash Lane Ollerton, Cheshire WA16 8RQ

Returns Policy

Getting in Touch

Please do not hesitate to contact us regarding cancellation, returns or any other problems.

Delivery times

We aim to ship orders within 3/4 days of receipt.

Unless otherwise stated, for uk addresses, smaller items are shipped by royal mail special delivery (which will arrive the day after shipping). larger items are generally sent by parcelforce using their 48 hours service.

If you’re purchasing a gift and need delivery by a specific date please contact us first.

Refunds

Once your return is received, we will contact you to let you know that we have received your returned item and whether we are able to approve your refund. If you are approved, then your refund will be processed and credit will automatically be applied to your credit card or original method of payment within 14 days.

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